While the strike is in effect, your package will be held with Canada Post. We are working with our Canada Post representative to stay informed on the evolving situation. We deeply value the relationship we have with our customers and while the decision to strike was out of our reasonable control, we do recognize that this is incredibly disappointing and inconvenient. Our team is committed to minimizing the disruption for our customers as much as possible and will continue to keep you informed as more information becomes available.

If you have received a shipping email about your package, we recommend keeping an eye on the tracking details in that email. 

Team Jilly Box has been evaluating alternate courier options and accessing the various impacts that our customers would experience as a result. After careful consideration, we have made the decision to stay with Canada Post for the time being and will continue to communicate with our customers as new information becomes available.

Team Jilly Box has a Canada Post representative that we are in touch with daily. They are keeping us informed as the strike progresses and will keep us up to date with how long this strike will last as information becomes available. 

We don’t have a confirmed date however we are working with our Canada Post representative daily to stay informed.

Yes! Our Jilly Box market remains open and your orders will be packed and ready to ship as soon as Canada Post operations are back up and running.