The Jilly Box is a quarterly subscription box filled with products selected (and some even designed!) by Jillian and the team. The Jilly Box was born out of an idea to not only share some of Jillian’s favourite products but also as a way to help support small and upcoming businesses.

While there are no further subscriptions available for purchase at this time (Subscriptions are currently sold out), we do offer a selection of lucky Insiders the chance to make a one-time purchase each season during the Insiders Launch. To become an Insider is simple: sign up to our newsletter for free and you are in!

If you are selected on Insiders Launch Day, you will have the opportunity to make a one-time purchase of a Jilly Box (valued at approximately $400.00 CAD or over) for only $199.00 CAD plus free shipping. However, you'll have to be speedy because they are offered on a first-come, first-served basis and sell out quickly!

The Jilly Box is filled with products from Jillian’s (and Team Jilly Box’s!) favourite brands, covering home decor, fashion, bath and beauty, health and wellness, accessories, and everything in between. All while keeping seasonality top of mind, you can often find custom items within The Jilly Box that have been designed exclusively by Jillian and the brand!

The Jilly Box was born to support small local businesses, find ethically sourced products, and be inclusive to everyone.

Subscribers are guaranteed a Jilly Box every quarter. While there are no further subscriptions available at this time (subscriptions are currently sold out), you can still become an Insider by joining The Jilly Box Insiders Club!

As an Insider, you have a chance to be selected to purchase a Jilly Box each season! Plus, Insiders receive special offers, exclusive promo codes and first dibs on our sales events! Did we mention it’s free to join? Sign up now!

All boxes are curated around a theme, which is announced on Theme Reveal Day seasonally! Some of our most recent box themes include ‘Country Summer’ (Summer 2025), ‘Feel Good’ (Spring 2025),  ‘Celebration’ (Winter 2024), ‘Autumn Refresh’ (Fall 2024), ‘Summer and Vacation’ (Summer 2024). Discover more past box themes here.

What’s more, we have even designed some custom products in collaboration with our featured Jilly Box brands to surprise and delight The Jilly Box community!

The Jilly Box is a perfect fit for anyone who loves Jillian’s style, wants to support and discover small (predominantly North American) brands, and is looking for a way to treat themselves or the people they love! 

To get a greater sense of what you can expect in The Jilly Box, check out our past boxes and stay updated about the upcoming box’s theme to assess whether it is right for you.

For a chance to purchase a seasonal Jilly Box, sign up to become an Insider (if you haven't already!). 

Each season, on Insiders Launch Day, a selection of lucky Insiders are sent an email offering them a chance to make a one-time purchase of The Jilly Box. Each seasonal Jilly Box is valued at approximately $400.00 CAD—or more!—and available for only $199.00 CAD, plus applicable taxes. And yes, free shipping is included!

If you are selected for a chance to purchase a Jilly Box on Launch Day, you will be contacted via email. Keep your eyes peeled and act fast if you receive our invitation to purchase! Please note: quantities are limited, and The Jilly Boxes are sold on a first come, first serve basis.

When our one-time purchasers successfully make their purchases, they will receive an email confirmation with details of their purchase. If you are not selected to make a one-time purchase, you will also be notified via email and will have another chance next season.

We also have a selection of other non-seasonal Jilly Boxes available on The Jilly Box Market!

If you are not a Subscriber or an Insider, you will not have a chance to purchase a seasonal Jilly Box. We do, however, have a lineup of great non-seasonal Jilly Boxes available for purchase on The Jilly Box Market!

At checkout, Canadian customers will be charged GST/HST/PST/QST/RST based on the province where The Jilly Box is being shipped. Starting July 15, 2025 a 15% service fee will be added to U.S. orders to help cover customs clearance. This ensures a smoother delivery experience, with one clear, upfront price, no hidden fees or surprise charges upon arrival.

Please note: Non-Canadian customers remain solely responsible for any additional taxes charged by their local authorities office, depending on the destination.

The Jilly Box is priced at $199 CAD (plus applicable taxes) and is valued at approximately $400.00+ CAD for each seasonal box. For customers outside of Canada, please check your exchange rate.

The Jilly Box is a Canadian company, therefore, your purchase will be in Canadian dollars. If you use a credit card that is in a different currency, your purchase may be converted by your credit card company to the currency of your credit card in accordance with their terms and conditions.

The Jilly Box accepts Visa, Mastercard, and American Express payments from customers. Paypal is not accepted.

There is a limit of one Jilly Box purchase per customer.

Published discounts may not apply to all products in The Jilly Box Market. Please check the product descriptions to confirm.

Sale prices will be honoured for purchases made within 48 hours of our promotional launch date. Please contact support@jillybox.com for more information.

There are two scenarios for Subscribers:

*If you are not sure which scenario applies to you, please contact our customer service team at support@jillybox.com.

1. Subscribers whose cards are not on file (did not purchase The Fall 2024, Winter 2024, Spring 2025, or Summer 2025 Jilly Boxes) will need to complete the checkout process and enter their payment information. This is necessary to receive The Fall 2025 Jilly Box and to automatically be charged for future seasonal Jilly Boxes. All details for the new subscription system are outlined in the Subscriber Agreement, which can be reviewed in your account at any time.
2. Subscribers whose cards are on file should check out to select the add-ons of their choosing; however, they will not be required to re-enter their payment information. If checkout is not completed or the Subscriber does not skip the current season's box, they will be charged automatically for that season's Jilly Box (as per the Subscriber Agreement).

If your card is not on file (you skipped The Winter 2024, The Spring 2025 or The Summer 2025 Jilly Boxes and will skip The Fall 2025 Jilly Box), you will NOT be automatically billed for The Winter 2025 Jilly Box.

If your card IS on file (you DID purchase any or all of the following: Winter 2024, Spring 2025 or Summer 2025 Jilly Boxes), you WILL be automatically charged for The Winter 2025 Jilly Box, unless you select ‘skip this box.’

Starting July 15, 2025, a 15% service fee will be added to all U.S. orders of The Jilly Box. This fee helps cover customs clearance costs and allows us to offer a smoother delivery experience with no surprise duties or delays at your door. Each Jilly Box includes thoughtfully curated products from a variety of countries, and this update allows us to handle customs in advance, saving you time, stress, and potentially higher fees upon arrival. Review your subscriber agreement here.

As the items in the box are a secret, we ask that you choose your regular go-to size. For add-on and market apparel items, we will provide sizing information to help guide you.

All Jilly Box sales are final, and we cannot accommodate exchanges for sizing. We suggest regifting as an option!

We offer free shipping on all seasonal Jilly Boxes! However, any customs, duties, value-added, federal, state, local or other taxes outside of Canada are not included. As a Jilly Box member, you are responsible for paying for any such taxes related to the location where you live. The Jilly Box has the right to charge you for any taxes we believe are required to pay or collect related to your purchase.

We ship to Canada via Canada Post or alternative shipping providers, and to the U.S. via Canada Post/USPS. We hope to ship to more places in the future!

*DATES ARE APPROXIMATE*

WINTER: NOVEMBER/DECEMBER

SPRING: FEBRUARY/MARCH

SUMMER: MAY/JUNE

FALL: AUGUST/SEPTEMBER

Subscribers can update their address in their account up until the purchase the seasonal box or until the end of the Subscriber selection/purchase period.

If Insiders input the wrong address when placing their order or Subscribers have the wrong address listed on their account when their order goes through, they can get in touch with our customer service team at support@jillybox.com. Please note: an address change on an order can only be accommodated if the shipping label has not yet been printed.

Subscribers can cancel their membership in the online portal at least 30 days before the next billing date.

All Jilly Boxes & market items, however, are final sale, and once an order has been placed we cannot accommodate returns or exchanges.

Yes, all Jilly Boxes are made by a Canadian-operated company that creates FSC-certified boxes in Canada that are recyclable and carbon neutral. The boxes are also designed to be reused prior to recycling. You can flip your box inside out and use it to store items like photographs, scrunchies, nail polish, seashells, and anything else your heart desires. Check out the Step by Step Guide to Flipping Your Jilly Box Inside Out here!

If a product arrives damaged in your Jilly Box, you have 30 days to claim a replacement if applicable. We will start shipping replacements after box packing.

Due to an anticipated strike by the Canadian Union of Postal Workers (CUPW) starting mid to end of May, we have made the proactive decision to switch to an alternative shipping provider and temporarily pause shipments to PO Boxes and certain rural addresses which are only deliverable by Canada Post. Our priority is to ensure your order arrives on time and avoids potential delays in transit. We will resume shipping to these locations as soon as regular services with Canada Post start again.

A Canada Post union strike is possibly expected to start mid to end of May. To ensure your order arrives on time and to avoid potential transit delays, we have made the proactive decision to switch to an alternative shipping provider during this period. We will resume full service shipping as soon as regular services with Canada Post are restored.

Due to regulatory requirements set by the U.S. Food and Drug Administration (FDA) for food products imported from Canada, we are temporarily suspending the shipment of food items outside of Canada. We apologize for the inconvenience and are working toward resuming international shipping of these products as soon as possible.

Due to high customs clearance fees and increased tariffs on goods manufactured in China, we have made the decision to temporarily pause U.S. shipping for select items, as the additional costs would not be reasonable for our customers. We understand this may be disappointing and appreciate your understanding. Should tariff regulations change in the future, we will reassess the situation with the goal of restoring full U.S. shipping availability.